Aim of the Position:

Supervises and delivers an excellent service to Guests in the assigned specialty outlet increasing profitability. Trains, motivates, mentors and provides regular constructive feedback to the team to achieve service and sales goals.

As a company values Ambassador, provides an inspirational example of leadership in line with Culture Essentials and W.I.D.E.R. Values.

Main Responsibilities

• Assures that set-up of the Pay restaurant is ready for the opening in compliance with the checklist and supervises that music, lights and furniture are adequate before the service starts in addition to supervising the service from opening to closing.
• Supervises cleaning, maintenance and sanitation in order to assure adherence to
• HACCP standards and guarantees proper food waste separation, reporting any problem noticed during inspections.
• Interacts with Guests and verifies that service delivery of the assigned Pay Restaurant is excellent, checking that food and beverage service is promptly delivered to assure absolute customer satisfaction on a daily basis.
• Reviews all revenue figures of the assigned area and is responsible for achieving sales targets, finding solutions to increase sales when low business attendance is impacting Company targets.
• Assists Guests with particular dietary needs and assures that the diet is respected, through verifying that the menu respects Guest needs, in collaboration with the Chef or the Sous Chef.
• Is responsible for the Pay Restaurant Reservation System to guarantee that correct service delivery is provided by the staff.
• Observes each crewmember’s performance using the role description guide and
• delivers prompt and appropriate correction, improvement, or reinforcement through
• proper training.
• At the end of the shift, verifies that extra requisitions are correctly recorded and entered in the accounting system to guarantee the traceability of the information.
• Is responsible for ensuring that special occurrences (i.e., special parties and occasions, birthday parties) are followed up, to assure adequate arrangement of the event.
• Fills in a report for the Restaurant Manager at the end of every service to supervise the trend of the assigned Pay Restaurant.
• Organizes regular audits, spot checks and weekly controls to guarantee that inventory is aligned to warehouse stock.
• Facilitates a work environment that supports a successful safety culture and is responsible for ensuring that his/her team implements and maintains an effective Hess management system.

• Secondary School Diploma in Hospitality
• At least 2 years’ experience on cruise ships in similar management position or in a high volume and/or self-service restaurants (500+ seats) in 4/5-star hotels. Multiple unit management is equally valuable.
• Powerful leading skills and business orientation
• Good knowledge of Microsoft Office, Lotus Notes, Costa Planet, Mistral, T&A, DRS, Meal counts, Service Time, Crunch Time, H.E.S.S. procedures and Regulations
• HACCP certification
• English knowledge B1/B2
• Other European language (among French, German, Spanish, Portuguese) knowledge B1
• Shipboard experience is a plus

Informazioni molto importanti

La tua candidatura richiede la disponibilità a:

• incontrare i Recruiter tramite video collegamento il giorno 28 febbraio 2024.
• seguire un corso (salvo tu non ne sia già in possesso) STCW Basic Safety Training, di una durata di circa 10 giorni e un costo indicativo di € 1.000 (simile a una patente). Il corso è obbligatorio solamente in caso di assunzione e verrà rimborsato da Costa una volta completato il primo imbarco

Condizioni & Opportunità offerte

Data di inizio impiego: Da valutare, valutiamo sia inizio immediato che nei mesi successivi. La preparazione della documentazione richiede almeno 30-45 giorni.

Durata dell'impiego: 4/6 mesi, 2 mesi di riposo (possibilità di richiedere la disoccupazione), poi si riparte.

Benefit: Vitto e alloggio gratuiti. Viaggi aerei di partenza e rientro pagati dalla Compagnia.

Carriera: Hai la possibilità di fare una carriera che ti offrirà certezza del lavoro e grandi soddisfazioni, personali, professionali ed economiche.

Conoscenza luoghi: Quando la nave è ferma in porto, possibilità di sbarcare e conoscere tanti luoghi.

La partecipazione prevede una selezione con 5 fasi:

1. REGISTRAZIONE. Registrati all'annuncio di tuo interesse, allegando un CV completo e dettagliato. La valutazione sarà fatta in base ad esso.
2. SELEZIONE. Lo Staff esaminerà il tuo profilo.
3. COLLOQUIO TELEFONICO. Sarai invitato ad un breve colloquio telefonico (3/4 minuti) con il nostro Staff.
4. INVITO. Se il tuo profilo sarà considerato idoneo, riceverai una mail per prenotare il tuo incontro finale con Costa Crociere il 28 febbraio attraverso un collegamento online.
5. INCONTRO CON I RECRUITER DI COSTA CROCIERE. Incontrerai direttamente i responsabili HR di Costa Crociere il giorno 28 febbraio tramite video colloquio.

NEGLI SCORSI APPUNTAMENTI, IL 65% DELLE PERSONE DA NOI SELEZIONATE HA RICEVUTO UNA PROPOSTA DI ASSUNZIONE.