Account Specialist

Pixartprinting S.p.A. Quarto D'Altino Italia Commerciale
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Descrizione azienda

We specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles and much more.

The success of our customers is our main goal, and the driving force behind everything we do.

Pixartprinting is an e-commerce company, and everything we do revolves around the web. This online presence is made possible by 1200 passionate and talented people who work day in, day out at our headquarters to handle and produce 15.000 print jobs a day.

Over the years we have become a well-oiled machine, able to offer our customers a high-quality service.

From the very beginning we challenged ourselves to offer much more than just printing. Today we offer a complete and professional service that aims to support our customers’ communication projects, whatever line of business they are in.

We give them complete freedom to make their own choices, each of our products can be personalised, giving users extraordinary freedom to customise their order, but at the same time are always on hand throughout the order process in case any issues or questions arise.

Posizione

Pixartprinting is looking for an Account Specialist.

Responsabilities:

  • Contact customers by calling or writing e-mail
  • Managing customers to maintain their revenue and increase it
  • Keep touch of activity through periodic reports
  • Find flexible solutions for complex issues. In some cases the activity won’t follow a standard flow since the revenue might justify an extraordinary management

Requisiti

Must have:

  • Italian mother tongue
  • Excellent or good knowledge of English language
  • Good knowledge of Microsoft Excel (formulas)
  • Good organizational skills to complete tasks within the predefined timing

Preferred:

  • Experience in managing customers
  • Experience in monitoring customer metrics
  • Experience in analyzing data

Soft skills:

  • Pragmatic, dynamic and pro-active
  • Desire to learn and study new platforms and techniques
  • Good analytics skills

Altre informazioni

Why should you apply?

Well, for at least 8 very good reasons:

1 - We are smart people, we value and encourage smart working.

2 - We know that everyone has their own pace, so you can work flexible hours.

3 - We offer the best benefits package dedicated to your passions and leisure time.

4 - We care about your health, that's why we provide full medical insurance.

5 - We cultivate your skills by offering training courses to enhance your competences and abilities.

6 - With your well-being in mind, we provide a great welfare package full of exclusive benefits and advantages.

7 - Lunch is on us, we provide a monthly book of meal vouchers to enjoy your favourite dishes.

8 - Through a performance management system we will provide valuable feedback to help you grow professionally.


Our diversity is our strength.

At Pixartprinting we stronlgy believe in the value, respect and uniqueness of each and every team member. That is why we are committed every day to protect and value gender diversity, promote equity and inclusion for every member of our great community.