Artemest is the first curated online marketplace to bring the best Italian luxury crafts in the categories of design furniture, lighting and home décor to an audience of art connoisseurs and beauty lovers around the world.

Our mission is to preserve the rich Italian cultural heritage and become the destination where the most beautiful things on Earth can be found.

We are creating an international team of people passionate about Design & Luxury and willing to work in a dynamic, tech-oriented and ever-changing environment.

At Artemest you will have the chance to express your ideas and make things happen.

We are looking for enthusiastic people with an entrepreneurial attitude to join our team of young and talented professionals.

Artemest is seeking a passionate and experienced Sales & Interior Design Advisor to enhance its Customer Care Team in Milan.

The ideal candidate is a self-starter, passionate about the interior design industry and enjoys interacting with people.

Main Duties and Responsibilities:

• Provide excellent customer support (in English) through emails, inbound and outbound calls and live chat to our customers in the US time zone
• Be a trusted advisor for customers during their whole journey, in particular in the pre-sales and sales phase for bespoke products’ orders and interior decoration
• Develop strong relationships with B2C and B2B prospects and convert them into loyal customers
• Interact with our network of Italian artisans to negotiate the best solution for the company and its customers
• Generate strong sales whilst guaranteeing exceptional levels of customer experience
• Collaborate with other internal Teams (Logistics, Product Management and Technology)
• Continuously evaluate internal processes and propose business development initiatives

Starting date: October 2021

What are we looking for?

• 1+ years experience in a sales and interior design positions gained in design studios or furniture retailer
• Degree in Architecture or Interior Design
• Willingness to work in shifts (day shift from the office from 9am to 6pm, late shift from home from 5pm to 2am)
• Good knowledge of the interior design industry
• Strong ability to communicate clearly with the design community
• Exceptional interpersonal skills and enthusiasm in interacting with people
• Highly organized and independent with the ability to plan and prioritize
• Aesthetic sensibility and passion for luxury products and e-commerce
• Fluent English and Italian (both written and spoken) is a must

Our Perks

• Positive Workplace. We’re a young team (29 on avg.) that works in harmony and with extreme passion.
• Go beyond base responsibilities and make things happen. We’re always looking for people eager to step up their tasks and skills.
• Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury.